TINYCALL PRODUCTS
TinyCall offers a range of telecommunication services that makes use of Voice Over Internet Protocol (VoIP) technologies. This enables users of the system get a feel of the different communication and collaboration utilities available in latest telecom platforms at extremely affordable rates. More importantly, with TinyCall, this services are centrally managed from a web based console making the 'user-interraction' experience an exciting one.
TinyCall Tele Pro
This is TinyCall's label for Call Center Gateway. The Call Center application is managed from a web-based interface and can run on any web browser. Users subsribed to use the Call Center application will have the ability to make outbound calls for a particular campaign. They will also be able to receive inbound calls for registered clients within their system. TinyCall's Tele Pro come in 3 packages namely:
- TinyCall Tele Pro Starter
- TinyCall Tele Pro Standard
- TinyCall Tele Pro Enterprise
Below is a summary of the features and the pricing for the different packages.
| Features | Starter | Standard | Enterprise
Web Based Interface |
Yes |
Yes |
Yes
|
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| Outbound/Inbound Calling | Yes | Yes | Yes
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|
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| No of Allowed Active Agents | 10 | 25 | 50
|
|
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| No of Registered Agents | Unlimited | Unlimited | Unlimited
|
|
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| Allow realtime call recording | Yes | Yes | Yes
|
|
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| Recorded Call Hard Disk Space | 1GB | 3GB | 10GB
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|
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| No of Allowed Campaigns | Unlimited | Unlimited | Unlimited
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| Campaign owners Customer Area View | Yes | Yes | Yes
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| Support for SIP/IAX Accounts | Yes | Yes | Yes
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| Setup Fee | $999 | $999 | $999
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| Monthly Fee* | $150 | $180 | $200
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| Order | Order | Order
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